Terms and Conditions of Sale
22/10/24
Welcome to our motorcycle helmet sales site! Please read these Terms and Conditions of Sale (TCS) carefully before making a purchase on our site. By placing an order, you accept the terms described below.
- Identification
The site is operated by Support@ssaltlight.com and registered under the trade name Satlight ltd.
For any questions, you can contact us at the following address:
Email: Support@ssaltlight.com and at +447418350270
- Products
We offer motorcycle helmets that comply with current standards. The product photos are provided for illustrative purposes and may slightly differ from the products received, without altering their essential characteristics.
- Prices
The prices listed on the site are in [local currency] and include all applicable taxes (VAT). Shipping costs are added at the time of order confirmation.
- Order
Orders are placed directly on our website. Once the order is validated and payment is received, you will receive a confirmation email. We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud.
- Delivery
Delivery is made to the address provided during the order. The delivery time is approximately one week from the order confirmation. We do our best to meet this deadline, but we cannot be held responsible for delays caused by factors beyond our control (customs, carriers, etc.).
- After-Sales Service (ASS)
All our products come with after-sales support. In case of a defect or problem with your helmet, contact us at Support@ssaltlight.com for assistance.
- Refunds and Returns
We accept returns in the following cases:
• Damaged Product: If your helmet arrives broken or has a manufacturing defect, you are entitled to a refund or exchange, provided you contact us within 14 days of receiving the product.
• Return for Withdrawal: You have 14 days to return the product in its original condition. Return shipping costs are the buyer’s responsibility.
- Limitation of Liability• Product Use: We disclaim any liability for damages resulting from improper use of the helmet. Be sure to follow the usage instructions provided with the product.
• Indirect Damages: In no event shall we be liable for indirect damages such as loss of profits, revenue, or any other financial loss resulting from the use of our products.
• Force Majeure: We cannot be held liable for the non-performance or improper performance of these TCS in cases of force majeure (strikes, natural disasters, etc.). - Applicable Law
These TCS are governed by the laws of the United Kingdom. In the event of a dispute, the courts of London will have exclusive jurisdiction.
- Modification of the TCS
We reserve the right to modify these terms at any time. Changes will apply to orders placed after the update date.
If you have any questions or concerns regarding our terms of sale, do not hesitate to contact us at Support@ssaltlight.com and +447418350270.